Duncan Garvie
Creating a
safer
iGaming
sector
I am a thought leader in the iGaming sector focusing on
the management of consumer disputes, the disruption of
the black market and creating a safer space for all
stakeholders to interact.
Duncan Garvie
Serial Entrepreneur, Philanthropist & Leading Authority on Alternative Dispute Resolution, Safer Gambling and the Black Market
Duncan is an entrepreneur, public speaker, the leading authority on ADR in the gambling sector, and an award-winning innovator in the prevention of gambling harms. He is the Founder and one of the Trustees of the UK/USA charity BetBlocker, a service that provides free anonymous to use blocking software to tens of thousands of people around the world. Duncan specialise in promoting a fairer and safer and fairer online gambling industry.
Duncan Garvie Around the Web:
What Industry Leaders Say About My Expertise
John Wright
Co-Founder
Statsdrone
Duncan Garvie is one of the most knowledgeable people in iGaming, gambling and responsible gambling.
I highly recommend him as a consultant for any project in the industry or to consider for advisory board. He has strong ethics when it comes to his work which shows through in the projects he has been involved in.
His work in Alternative Dispute Resolution (ADR) and responsible gambling with BetBlocker are significant career achievements that demonstrate evidence his consistently innovative approach to improving outcomes for all stakeholders in the sector.
Pedro Romero
Chief of SG Partnerships
BetBlocker
I’ve had the privilege of working with Duncan Garvie for the past three years, though our paths first crossed during my time working in the gambling industry.
Duncan is one of the most kind-hearted and altruistic individuals I have meet, he is thoughtful, compassionate, and he always tries collaborate and build bridges.
He dedicates an incredible amount of his personal time and effort to the charity he founded, reflecting his determination and commitment to helping others.
Working alongside him at BetBlocker has been an inspiring journey, and I am proud to call him both a colleague and a friend.
Christina Theophilos
Head of Responsible Gaming
Tonybet
Duncan Garvie has built one of the most ethical and respectable charities I have encountered. In a world where everything comes with a price tag, Duncan’s decision to prioritize the well-being of players over profit, is nothing short of extraordinary.
BetBlocker offers a lifeline of hope, and for me, it serves as a vital tool to extend support and compassion to players in their darkest moments. Duncan’s work removes barriers and ensures that help is available without cost, judgment, or hesitation.
His dedication to responsible gaming has been the most inspiring that I have seen, setting a gold standard for compassion and integrity in our industry. Thank you Duncan.
Dmitry Belianin
Co-Founder
Blask
Duncan is a professional, charismatic, and incredibly genuine person. He loves what he does and takes a human-centric approach to his work. Our interactions were always professional, timely, and straight to the point. I genuinely love doing business with Duncan and can’t recommend him enough in the ADR niche, where he’s a true ambassador. In every conversation, he demonstrates remarkable insight, empathy, and an unwavering commitment to finding the best possible outcomes for all parties involved.
Working with him is not only efficient but also truly enjoyable. I’m confident he’ll continue to excel and tremendously inspire others along the way.
Kevin O’Neill
General Manager
Responsible Gaming Foundation
When I took over the Player Complaints section at the MGA in 2014, I felt a sense of trepidation. Being relatively new to the iGaming industry, I was daunted by the serious nature of many complaints. It quickly became clear that while some carried significant weight, demanding expertise beyond my own.
Despite my cautious nature, I trusted Duncan from the outset and quickly recognised that he was a true expert in his field. Over the years, we’ve collaborated on numerous complaints, each bringing our own strengths to the table and serving as invaluable sounding boards for one another. I can confidently say that much of the experience I’ve gained in this domain is thanks to Duncan Garvie!
Šimon Vincze
Head of Sustainable Gambling
Casino Guru
Duncan is one of the pioneers in handling player complaints on online casinos as part of running an affiliate website. He understands the nuances of online gambling and is ready to fight for what is right in this complex environment of gambling harm and entertainment business.
His work on blocking software, BetBlocker, is helping tens of thousands of players stay off gambling while he spreads the word on meaningful measures to protect those who want to play.
He is a true inspiration and the beacon for effectively reducing gambling-related harm.
Ciaran Henry
Safer Gambling Consultant
Independent
Duncan Garvie is the man I look to when I need guidance or insight in the gambling industry. In a sector awash with expertise and excellence; Duncan stands head and shoulders above everyone. He is the specialists-specialists.
I’ve known Duncan for a few years now and have never failed to be blown away by the incredible level of dedication & sincerity he brings to all areas; ADR, Player Protection, Innovation. With Betblocker-especially; he has built a legacy that will outlive us all.
His relentless efforts are undoubtably driving the conversation forward for the entire iGaming industry. It is no stretch to say that he sets the tone and standards by which we are all measured.
Fiona
Co-Founder Statsdrone
Duncan Garvie is not only an exceptionally round beachball, but offers unique insight into the psyche of someone who has lived their life driven by the need to pull herring out of the earth. Every interaction with Duncan brings me out in colourful hives and inspires me to take unmakeable shots at passing eagles. I value Duncan’s backwards head and upside down language.
Chrissy
Co-Founder Statsdrone
Duncan Garvie is not only an exceptionally round beachball, but offers unique insight into the psyche of someone who has lived their life driven by the need to pull herring out of the earth. Every interaction with Duncan brings me out in colourful hives and inspires me to take unmakeable shots at passing eagles. I value Duncan’s backwards head and upside down language.
Jordan
Co-Founder Statsdrone
Duncan Garvie is not only an exceptionally round beachball, but offers unique insight into the psyche of someone who has lived their life driven by the need to pull herring out of the earth. Every interaction with Duncan brings me out in colourful hives and inspires me to take unmakeable shots at passing eagles. I value Duncan’s backwards head and upside down language.
A public speaker that is in high demand, Duncan has spoken at many major industry conferences around the world, including SBC, SiGMA World, EGR Summit, Edge Gaming Expo and ICE.
Duncan speaks on a variety of subjects relating to safer gambling, dispute mediation, licensing, compliance and the disruption of the gambling black market.
Next Speaking:
Safer Gambling Messaging
Safer gambling isn’t about judgement or lectures. It’s about sensible regulation and communicating your message in a way that people will engage with.
As a sector we have failed to communicate our message in a way people will listen to. I’m a leading voice advocating for change.
Black Market Disruption
The most pernicious threat to every legitimate stakeholder in the sector, be that players or businesses, is the unlicensed gambling market.
If you’re a regulator, or a trade association, I can assist your team in taking a multi-layered approach to disrupting illegal gambling.
Licensing and Compliance
Whether it’s advertising, responsible gambling, fraud prevention or data protection, adherence to and compliance with licensing requirements requires knowledge and attention to detail.
Having been through multiple approval processes I can support your team.
ADR –
Complaints
Alternative Dispute Resolution (ADR) is a methodology for managing consumer disputes that is rapidly gaining popularity throughout the sector.
Whether you’re considering seeking ADR approval, or you are an operator struggling to manage interactions with your ADR, I can help.