About Duncan Garvie
Duncan Garvie is an entrepreneur, Alternative Dispute Resolution Official, public speaker and award-winning innovator. He is the founder and one of the Board of Trustees of BetBlocker, a charity focused on minimising gambling harms that is registered in both the UK and USA. Duncan specialises in dispute management and consumer protection, providing insight to thought leaders in the iGaming sector on a range of brand perception and regulatory topics.
WEBSITES FOUNDED
Multiple successful and recognisable brands
ADR
APPROVALS
2 x UKGC
2 x MGA
COMPLAINTS RECOVERED
7.7 million returned to players
PLAYERS SUPPORTED
Tens of thousands of players/day
Philanthropist, Innovator and Thought Leader
Duncan Garvie is an entrepreneur who has founded multiple paradigm shifting brands across the iGaming sector.
As the founder and CEO of ThePOGG.com Ltd, an affiliate marketing business, he redefined the concept of player protection, arming the site’s audience with the information they needed to make smarter decisions regarding where they played and who they played with. He championed the rights of players, recovering over €7.7 million via their Alternative Dispute Resolution (ADR) service and was the only affiliate based complaint service to receive approval to manage complaints on behalf of the UKGC or MGA.
As the founder and Managing Trustee of BetBlocker, Duncan again challenged conventional thinking by developing blocking software to support vulnerable players, but insisting that it should be non-commercial in nature, and in doing so ensuring that everyone could access free and anonymous support.
Gaming Insight with a Strong Branding Focus
Duncan’s Degree in Pure Mathematics from Heriot-Watt University laid the foundation for a deep understanding of the mathematics of gaming, something that he has combined with the communication skills he learned during is Post-Graduate Certificate in Education he obtained from Edinburgh University. Duncan has consistently founded and run brands that maintained unequalled socially ethical standards and have been coveted as market leading in their fields.
Entrepreneur, Speaker, ADR Official, Safer Gambling Expert
WHAT DUNCAN DOES
Founder and Trustee
Duncan Garvie is a philanthropist that founded and runs the safer gambling charity BetBlocker. The charity’s ground-breaking approach to delivering blocking software, free and anonymous to use, has ensured that there are no barriers to use for anyone and means that tens of thousands of active user are supported every day.
Public Speaker and Thought Leader
Duncan is a sought-after public speaker who is regularly invited to major international iGaming conferences such as ICE, SBC, SiGMA World, iGB L!VE and EGR Summit, where he provides insight on topics such as: Dispute Management in iGaming, Safer Gambling, Disrupting the Black Market, and Balanced Regulatory Practices.
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ADR Official
Duncan founded ThePOGG.com, the only affiliate based complaint management service to receive approval to act officially as an Alternative Dispute Resolution (ADR) service for either the UKGC or MGA. Subsequently he has taken on the role of Head of ADR Services for CasinoReviews.com, where he has again led the project to ADR approval from both the UKGC and MGA, where no other affiliate has succeeded in gaining approval.
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Who benefits from Duncan’s expertise?
The Authority on…
Duncan is considered the authority on Alternative Dispute Resolution (ADR) and complaint management in the iGaming sector having established multiple ADRs and managed thousands of complaints personally.
His work establishing an international gambling harm prevention charity that supports tens of thousands of people every day has ensured that he is considered a leading expert in the safer gambling space.
And his consistent efforts to disrupt the black markets has ensured that he has remained at the forefront of this conversation for over a decade.
Duncan has earned respect and recognition throughout the remote gambling sector and can provide deep insight into multiple facets of today’s market.
Getting Branding Right Since 2011
Duncan’s tenacity in pushing for a gambling sector that is better for everyone has been critical to the success of the brands and projects he has led. His mindset and approach has built brands recognised by all stakeholders as unique, that have helped steer the dialogue of the sector, and that have secured lasting legacies far larger than the projects themselves.
With a wide spectrum of experience, Duncan has a proven track record of challenging the sector to reach for higher goals, developing powerful branding strategies that can help a varieties of business and organisations in the sector.
