Regulation and responsibility: Balancing black market risks and player safety with the pursuit of commercial growth
9:00 AM – 9:45 AM GMT +1 / 8:00 AM – 8:45 AM Your local time (45 min)
Registration and morning refreshments
9:45 AM
9:45 AM – 9:50 AM GMT +1 / 8:45 AM – 8:50 AM Your local time (5 min)
9:50 AM
9:50 AM – 10:20 AM GMT +1 / 8:50 AM – 9:20 AM Your local time (30 min)
As markets across Europe continue to develop and adapt in line with evolving regulations, operators are tasked with understanding the key behaviours and trends that will inform strategies for increased customer engagement for the future. This session will examine the importance of anticipating player needs, the nuances of operating across distinctive markets and the regulatory trends shaping the landscape for the future.
10:20 AM
10:20 AM – 11:10 AM GMT +1 / 9:20 AM – 10:10 AM Your local time (50 min)
The incorporation of ESG principals into company culture across egaming has seen much attention in recent years, extending beyond the crucial subject of RG to include broader environmental and social responsibility. While it understood that prioritising such focusses will lead to improved perceptions not only from the public but investors and employees, this panel will explore how robust ESG strategies are crucial to industry sustainability and how to strike the right balance between compliance and growth.
corporate communication manager
chief of policy and international affairs
Sponsored By:
11:10 AM
11:10 AM – 11:30 AM GMT +1 / 10:10 AM – 10:30 AM Your local time (20 min)
11:30 AM
11:30 AM – 12:20 PM GMT +1 / 10:30 AM – 11:20 AM Your local time (50 min)
Market spotlight roundtables part 1
An opportunity to dive into the specific developments and opportunities in some key European markets in our discursive roundtable sessions.
11:31 AM
11:31 AM – 12:20 PM GMT +1 / 10:31 AM – 11:20 AM Your local time (49 min)
BOS – The Swedish Trade Association for Online Gambling
11:31 AM – 12:20 PM GMT +1 / 10:31 AM – 11:20 AM Your local time (49 min)
National Revenue Agency, Bulgaria
12:20 PM
12:20 PM – 12:30 PM GMT +1 / 11:20 AM – 11:30 AM Your local time (10 min)
12:30 PM
12:30 PM – 1:20 PM GMT +1 / 11:30 AM – 12:20 PM Your local time (50 min)
Market spotlight roundtables part 2
An opportunity to dive into the specific developments and opportunities in some key European markets in our discursive roundtable sessions.
12:31 PM
12:31 PM – 1:20 PM GMT +1 / 11:31 AM – 12:20 PM Your local time (49 min)
1. Market focus: Central & Eastern Europe
partner and head of Eastern Europe desk
12:31 PM – 1:20 PM GMT +1 / 11:31 AM – 12:20 PM Your local time (49 min)
1:20 PM
1:20 PM – 2:20 PM GMT +1 / 12:20 PM – 1:20 PM Your local time (1 hour)
2:20 PM
2:20 PM – 2:50 PM GMT +1 / 1:20 PM – 1:50 PM Your local time (30 min)
2:50 PM
2:50 PM – 3:30 PM GMT +1 / 1:50 PM – 2:30 PM Your local time (40 min)
Offshore operators present an ever-present risk to markets all across Europe, with regulatory frameworks continuing to adapt and re-evaluate in the face of new and existing risks to player safety. However, with certain jurisdictions seeing challenging and strict regulatory structures increasingly complicate the path to growth for operators, how can markets across Europe collaborate with regulators to emphasise responsible law-making with ensuring a competitive and innovative market landscape?
BOS – The Swedish Trade Association for Online Gambling
3:30 PM
3:30 PM – 4:20 PM GMT +1 / 2:30 PM – 3:20 PM Your local time (50 min)
In line with diverse audience understanding and regulatory compliance, the gaming industry in Europe continues to find innovative news ways of improving user experience, player safety and enthusiasm year on year. In this panel, we explore the trends and technologies leading the charge across the continent in adapting to diverse markets and providing improved personalisation and smoother transactions for customers.
Executive Gaming and Risk Advisory
4:20 PM
4:20 PM – 4:25 PM GMT +1 / 3:20 PM – 3:25 PM Your local time (5 min)
