How Can the Curacao Complaints Policies be Improved

An article about the importance of looking after your staff due the the high prevalence of gambling harm within gambling – https://www.egr.global/intel/insight/sgw-tis-the-season-to-play-safely/

An article published in 2023 discussing the UK gambling white paper and the need for an Ombudsman in the UK to ensure that gambling harm related claims are managed appropriately – https://www.linkedin.com/pulse/uk-white-paper-urgent-need-ombudsman-duncan-garvie/?trackingId=V8XrbaUoQ4mBKGZlNErBlw%3D%3D

https://www.linkedin.com/pulse/should-betblocker-charge-users-small-fee-duncan-garvie-awabc

An article published in early 2024 discussing regulation that’s based on the need to appear tough on the gambling industry instead of appropriate data evidencing how the policy will reduce gambling harms – https://www.linkedin.com/pulse/policy-applause-duncan-garvie-tnmdc/?trackingId=V8XrbaUoQ4mBKGZlNErBlw%3D%3D

A discussion of how ADR is a win for all stakeholders in the gambling sector and why more regulatory authorities should look to deploy ADR policies – https://www.linkedin.com/pulse/win-everyone-how-adr-can-improve-remote-gambling-sector-duncan-garvie-3tosc/?trackingId=V8XrbaUoQ4mBKGZlNErBlw%3D%3D

https://www.linkedin.com/pulse/responsible-gambling-curacao-takes-significant-step-forward-garvie-hkg1c/?trackingId=eHZNL8yiQUmgNY4pH8mRbg%3D%3D